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Welcome to Yolanda's Maid & Maintenance Services. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before booking our services.

Acceptance of Terms

By accessing our website or using our services, you agree to be bound by these Terms and Conditions and comply with all applicable laws and regulations. If you do not agree, please do not use our services.

Services Offered

Yolanda's Maid & Maintenance Services provides professional cleaning and maintenance services in Los Angeles, CA. Our services include but are not limited to:

✔ Residential and commercial cleaning
✔ Hoarder clean-up services
✔ Carpet and upholstery cleaning
✔ Move-in and move-out cleaning
✔ Construction cleaning
✔ Office and restaurant cleaning

For a full list of services, please visit our Services Page or contact us directly.

Booking and Payment

  • All bookings must be scheduled in advance through our website, phone, or email.

  • Payments are due upon completion of services unless otherwise agreed upon.

  • We accept cash, credit/debit cards, and online payments.

  • Additional charges may apply for special requests, urgent services, or extended cleaning hours.

Cancellation and Rescheduling Policy

  • If you need to cancel or reschedule a booking, please notify us at least 24 hours in advance.

  • Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee.

  • We reserve the right to reschedule or cancel services due to unforeseen circumstances (e.g., severe weather, staff availability, emergencies).

Customer Responsibilities

To ensure efficient service, customers must:

✔ Provide accurate and up-to-date information when booking
✔ Ensure safe and unobstructed access to the cleaning location
✔ Secure valuable or fragile items before service begins
✔ Notify us of any special cleaning requirements or concerns

We are not responsible for damages caused by pre-existing conditions, unreported issues, or failure to follow these guidelines.

Satisfaction Guarantee

We strive to provide high-quality cleaning services. If you are not satisfied, please contact us within 24 hours of service completion. We will work with you to resolve any concerns.

Liability and Limitations

  • Yolanda's Maid & Maintenance Services is insured, but we are not liable for pre-existing damages or issues resulting from hazardous materials in your space.

  • We are not responsible for lost or misplaced items during cleaning.

  • If an accident or damage occurs due to our team’s negligence, please report it immediately.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, security, or policies. Please review their terms before interacting with those sites.

Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes means you accept the updated terms.

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